Privacy Policy
TOP I.T. Computer Repair and Second Hand Computers Sales respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you contact us, use our website or request our services.
Information we collect
We may collect your name, phone number, email address, service enquiry details, device or repair information, billing information and any details you provide through forms, phone calls, email or in-store communication.
How we use your information
- To respond to enquiries and provide quotations
- To deliver computer repair, IT support, website design, ERP design or related services
- To contact you about your job, order, booking or support request
- To maintain business records and meet legal or accounting obligations
- To improve our website, services and customer support
Device and data privacy
When you provide a computer, phone, storage device or account information for service, we only access what is reasonably necessary to diagnose or complete the requested work. You should back up important data where possible before service.
Disclosure
We do not sell personal information. We may share information only when necessary to provide services, process payments, comply with law, use trusted service providers or protect our legal rights.
Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No website, email or storage system can be guaranteed completely secure.
Cookies and analytics
Our website may use cookies, server logs or analytics tools to understand website traffic and improve user experience.
Access and contact
You may contact us to request access to, correction of or deletion of your personal information where legally permitted.
Contact: TOP I.T. Computer Repair and Second Hand Computers Sales, 71 Beecroft Road, Epping NSW 2121. Phone: 02 9869 8611. Email: enquires@topittech.com.au.